Job Description

Hold facility project teams accountable to timelines and commitments, ensuring a seamless, successful implementation.Direct interaction with clients to drive approved scope to implementation success.Ensure engineering related projects are not overdesigned and be able to control scope to get most of the budget.Ensure that all relevant parties have a clear vision of project objectives.Clearly document and distribute all relevant items for the team, i.e., project meeting minutes and scope of design, project schedule summary, etc.Regularly monitor facility projects against budget and flags team when project/timeline/budget deviate. Ensure that any relevant changes ins cope items result in revised documents and an updated approval from clients as needed.Identify and prioritize risks in risk register document, create mitigation strategy documents, proactively and effectively communicate risks in a timely manner, and manage issues.Regularly monitor client satisfaction levels, consider feedback carefully, and coordinate appropriate action to ensure client feels heard, supported, and reassured that the project is on track.Escalate concerns to the management team, as needed.Maintain a close overall focus on customer satisfaction, quality of service delivery, and proactive communication.Manage Internal and External Client Expectations related to requirements.Must multi-task and prioritize job requirements to effectively manage multiple projects concurrently.Foster strong relationship with clients and build trust with co-workers and clients.Communicate to the right audience, intentionally and effectively, with appropriate messaging, delivery, and thoughtful timing.Other duties as assigned within area of responsibility.

Job Responsibilities

• Hold facility project teams accountable to timelines and commitments, ensuring a seamless, successful implementation.
• Direct interaction with clients to drive approved scope to implementation success.
• Ensure engineering related projects are not overdesigned and be able to control scope to get most of the budget.
• Ensure that all relevant parties have a clear vision of project objectives.
• Clearly document and distribute all relevant items for the team, i.e., project meeting minutes and scope of design, project schedule summary, etc.
• Regularly monitor facility projects against budget and flags team when project/timeline/budget deviate. Ensure that any relevant changes ins cope items result in revised documents and an updated approval from clients as needed.
• Identify and prioritize risks in risk register document, create mitigation strategy documents, proactively and effectively communicate risks in a timely manner, and manage issues.
• Regularly monitor client satisfaction levels, consider feedback carefully, and coordinate appropriate action to ensure client feels heard, supported, and reassured that the project is on track.
• Escalate concerns to the management team, as needed.
• Maintain a close overall focus on customer satisfaction, quality of service delivery, and proactive communication.
• Manage Internal and External Client Expectations related to requirements.
• Must multi-task and prioritize job requirements to effectively manage multiple projects concurrently.
• Foster strong relationship with clients and build trust with co-workers and clients.
• Communicate to the right audience, intentionally and effectively, with appropriate messaging, delivery, and thoughtful timing.
• Other duties as assigned within area of responsibility.